Tonya Moore, Director
1005 Vista Way, Suite A
Red Bluff, CA 96080
Office Hours - 8 a.m.- 12:00 p.m., 1:00 p.m. - 5 p.m.
Monday through Friday
To contact the Department BY PHONE, please call 866-901-3212. This is a toll free number.
Fax (530) 527-5130
Child Support PAYMENTS should continue to be mailed to:
The California State Disbursement Unit, PO Box 989067, West Sacramento, CA 95798
You may also find services available on-line:www.childsup.ca.gov.
Child Support Services and Parents Working Together for Children
Our role is to work directly with families to:
- Establish paternity
- Establish and enforce child and/or medical support orders
- Monitor payment activity
We serve any custodial party, non-custodial parent, or other state agency providing services to one of those parties. Families receiving public assistance in Tehama County under Title IV-A (TANF/Cal Works), Title IV-E (Foster Care) will have their case automatically referred to Child Support Services (CSS) and are required to cooperate in the effort to establish and enforce child support.
Security Alert for California Electronic Pay Card (EPC) Users
The California Department of Child Support Services (DCSS) has been alerted to mobile phone applications that may seek personal information from Electronic Pay Card users. Please be aware the Department currently does not use such applications, and instead makes available self-service options to our customers that are well-tested and safe to use.
The following security message will appear on the DCSS public website to alert EPC cardholders.
Security Alert for California EPC Cardholders
Protect your privacy and identity.
The California Department of Child Support Services currently does not utilize smart phone apps for activity related to your California EPC debit card. Using such applications may subject you to scams which try to fraudulently obtain your banking information, including your User ID log-on and password.
If you believe your account has been compromised, please call EPPICard. The number is on the back of your card.
For other ways to protect your personal information and avoid identity theft, visit the California Office of Privacy Protection. Information is also available at https://www.eppicard.com/.
The following statewide broadcast message will be recorded in English and Spanish on Customer Connect: 1-866-901-3212. This message will be heard prior to any options being selected.
The California Department of Child Support Services has been alerted to mobile phone applications that may seek personal information from Electronic Pay Card users. Please be aware the department does not use such applications. Using such applications may subject you to scams which try to fraudulently obtain your banking information, including your User ID log-on and password.